Posted on: August 25, 2013
As the leading advocate for female consumers, WomenCertified is delighted to honor Broten Garage Door Sales with the Women’s Choice Award® for the third consecutive year, based on extraordinary recommendations from their female customers in a customer satisfaction survey conducted by WomenCertified Inc. using the company’s customer database.
Broten Garage Door Sales received excellent survey scores in several areas, including the overall sales experience where 9 out of 10 of their female customers reported that they would highly recommend the company. It is Broten’s mission to provide the very best customer service to our customers. It is an honor to be receiving the Women’s Choice Award and to be working with WomenCertified®. “Thank you for the recognition and for providing the research and tools for the Broten team,” says Kriste LaMay, Owner/President.
Today’s U.S. female consumer values the opinions of others, and over half of all women consider their role as a broadcaster, responsible for helping others make smart choices (2012 Fleishman Hillard Study), so it’s not surprising that today’s brands are focusing on delivering a customer experience women will love. The Women’s Choice Award has set the standard for helping women make smarter choices by collectively identifying the brands most recommended and trusted by women and those that deliver a customer experience worthy of recommendation.
• 92% of Americans will seek out the recommendation of others before making a major decision
• 9 out of 10 women would ‘definitely’ trust a brand more if it carried the Women’s Choice Award
According to Delia Passi, founder and author of “Winning the Toughest Customer: WomenCertified Essential Guide to Selling to Women”, the Women’s Choice Award honors brands that demonstrate exceptional service in meeting the needs of women and receive an extraordinary recommendation rating by women. “We are proud of Broten Garage Door Sales for taking ownership of their customer experience and for creating a service experience that is exceptional for both women and men alike.”
Broten Garage Door Sales has been providing the highest-quality residential and commercial garage doors, garage door openers and garage door repair for nearly 60 years. Broten Garage Door Sales is a member of the International Door Association and the first garage door dealer in South Florida to earn accreditation by the Institute of Door Dealer Education and Accreditation (IDEA). Broten Garage Door Sales operates under the IDEA Business Code of Ethic,s making sure that each and every customer gets the highest level of products and services available today. Plus, Broten has received many awards for their outstanding customer service, including the 2012 Angie’s List Super Service Award and Best of Pompano Beach, six times running. For more information, visit https://www.broten.com/. Follow Broten on Twitter @BrotenDoors and enjoy their Facebook page.
ABOUT WOMEN’S CHOICE AWARD
WomenCertified® is a marketing research firm, home to the Women’s Choice Award — the only award that identifies brands that women recommend — and serves as a competitive differentiator for businesses. Awards are based on surveys of thousands of women, as well as research conducted in partnership with the Wharton School of the University of Pennsylvania on what drives the consumer experience for women vs. men. To learn more, visit www.womenschoiceaward.com.