Posted on: September 9, 2021

No matter how many times you poke the button inside the garage or on your remote, your garage door won’t close. You aren’t sure why, and you’re beginning to get frustrated. You want to know how to get the garage door to close.

Why Is My Garage Door Not Closing?

Often small problems can lead to a garage door malfunctioning. Here are three possible reasons your garage door isn’t closing.

1. The Garage Door Sensors Are Blocked

Every garage door opener has sensors, sometimes referred to as “eyes,” on either side of the garage door. The eyes check to make sure nothing is in the way before the garage door closes, providing a measure of safety so people, pets, and vehicles don’t get trapped beneath a closing door.

Sensors can get clogged or malfunction, which can stop your garage door from closing. First, clear any debris or spiderwebs blocking the eyes. If the beam between the two has been interrupted, the lights may go out, flash or grow dim. The sensors can also lose their alignment if one or both gets bent. Push or pull them gently to fix their alignment.

Once you realign the sensors, the garage door should open and close like normal once again. Clean out debris and recheck the alignment monthly to avoid the problem in the future.

2. The Garage Door Is Off Track

The track and rollers keep your garage door running smoothly, and when one or both of them malfunction, then the door will no longer rise and fall. You can take several steps to return the track to normal:

  • Remove grime that builds up on the rollers by using a toothbrush.
  • Use a cloth to wipe down the tracks, getting rid of buildup that could stop the door from going up and down.
  • Apply a garage door lubricant to the rollers to keep them moving smoothly. For a door with nylon rollers, be careful to lubricate just the bearings.

3. Your Remote Control Doesn’t Work

If your garage door closes fine with the button inside but won’t budge when you hit the remote, then you may have a remote problem. First, check if your remote has a lock-out button, which can block the signal going to the interior opener. When the remote is locked, it doesn’t work, and people often hit the lock button accidentally without realizing it. Your garage door opener should have a guide to unlocking the remote.

Your remote could also have a dead battery. Replace the battery in the remote and try again. If the door still doesn’t open, then you may have a bigger problem than a dead battery. It’s time to look at other fixes.

Contact Broten for Garage Door Repairs

If you try troubleshooting the problem and none of these solutions work, you need to call in a professional. Broten Garage Door Sales offers repair services throughout South Florida. Contact us today to schedule an appointment.
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