May 21st, 2018
Called Broten office 8am and they said the service tech would arrive between 12 and 4 pm today. At 2:30pm received call from the office telling me their tech was on his way. He arrived at 2:45pm and was done by 3:45pm. He replaced both springs on the 16×7 door. Very professional, cleaned up the area afterwards, did an excellent job.
May 18th, 2018
Thank You Broten!!!
The technician was so nice and patience in showing me how to program the remote to the garage. He was very professional. Great customer service… Thank you Broten!!!
May 17th, 2018
Professional and Pleasant. I would hire again
One of the large springs on my garage door snapped in two. I called Broten and arranged for a service call the next day (they could have come the same day but we were not available). I was provided with a four hour service window by the office. The technician arrived during the fourth hour of the service window. I requested that he replace both springs since they have seen the same service conditions (18 years). He performed the replacement within an hour and also performed a normal maintenance on the door. He was professional and pleasant. The door now works fine. I would hire again.